Customer Satisfaction
Tags: Customer Satisfaction, Customer Satisfaction Articles, Customer Satisfaction Definition, Customer Satisfaction Quotes, Measuring Customer Satisfaction
Customer Satisfaction
You have most likely noticed or heard the Geico and Wachovia commercials touting their higher client satisfaction rates. Geico states it has a 97% customer satisfaction fee. Wachovia states it has the best client satisfaction ranking in its business. At initial glance you may well believe which is pretty extraordinary. But let us consider a closer appear at what a satisfied customer really is and then determine if you ought to celebrate these kinds of an accomplishment. (Please notice I do not have any private vendettas against both Geico or Wachovia. I am not “selecting on them.” They are just the first examples that came to my head.)
Keep in mind when you were in college and report cards came out? How did you feel when you observed a bunch of “Cs” on that evaluation? If you have been an more than-achiever like I was you weren’t jumping up and down about these grades. (Except if of program we’re chatting about chemistry. Then a “C” was an very joyous event!) In academia a “C” is a satisfactory grade. It signifies you handed. But you weren’t any far better than average.
Possibly Related Posts:
Gaming Most Search :
- customer satisfaction
- satisfaction
- client satisfaction
- customer satisfaction definition
- measuring customer satisfaction
- customer
- satisfaction customer card
- satisfaction quotes
- quotes on customers satisfaction
- blog archives satisfaction

